Privacy Policy

Last Updated: July 28, 2025

1. Introduction

Welcome to Belle & Blume. We respect your privacy and are committed to protecting the personal information you share with us through our website belleandblume.com, contact forms, consultations, or email communications.

2. Information We Collect & How

We collect personal information when you request quotes, schedule consultations, sign up for updates, or interact with us online:

  • Contact details: name, email, phone number, address

  • Event information: wedding date, venue, floral vision, guest count

  • Billing/delivery info: if you book services or purchase floral products

  • Website usage & technical data: IP address, browser type, referral source, and cookie data (used to improve site functionality—not for tracking you across unrelated sites)

This aligns with industry-leading floral businesses in NH that capture similar types of info for customer service and event planning (e.g. billing, contact, and event details)

3. How We Use Your Information

Your information is used to:

  • Respond to inquiries and provide quotes

  • Send proposals, updates, and occasional seasonal news (if you opt in)

  • Coordinate floral service delivery, setup, and pickup

  • Improve our website's user experience

  • Prevent fraud or resolve disputes

We never sell your personal data to third parties. Only trusted service providers (e.g. payment processors or delivery partners) receive necessary information to fulfill orders or services.

4. Information Sharing & Disclosure

We may share information with:

  • Service providers (e.g. payment, web host, delivery vendors) — only the data needed to serve you

  • Legal authorities if required by law (e.g. subpoena or court order)

  • Business transfers—if our company is sold or merged, your data may be transferred to the new entity (and you will be notified)

Otherwise, we do not share your information without your consent.

5. Cookies & Tracking Technology

We use cookies and similar tools to:

  • Remember your preferences

  • Analyze site usage (via tools like Google Analytics)

  • Improve website performance

These do not capture personally identifying data. You may disable cookies via your browser settings; certain features may then be unavailable

6. Protection & Retention of Data

We implement standard security measures to protect your data. However, no method of transmission over the Internet can be guaranteed 100% secure.

We retain your personal data only as long as needed to serve you or meet legal obligations—typically until after an event is complete or your account is closed. We may also retain anonymized usage data for analytics and site improvements.

7. International Users

If you use our website from outside the U.S., please know your Information may be processed in the U.S. We comply with GDPR-like transparency standards where applicable but are not subject to EU law unless specifically required.

8. Your Rights & Choices

  • Opt-out of marketing emails at any time using “unsubscribe” links

  • Request access or deletion of your personal data — contact us at belleandblume@gmail.com

  • Children's privacy: We do not knowingly collect information from anyone under 13. If you believe we have, please contact us and we will delete it.

9. Policy Updates

We may update this Privacy Policy periodically. The "Last Updated" date at the top will reflect the most recent changes. Continual use of our services constitutes your acceptance of those changes.

10. Contact Us

If you have questions, concerns, or requests related to your privacy, please email belleandblume@gmail.com